Ecommerce website or mobile app: For small business in Kerala

Website vs mobile app for ecommerce business

In the competitive ecommerce space of Kerala, businesses face a crucial choice to establish a robust online presence through a website or create a seamless shopping experience with a mobile app.

Understanding which platform offers the best tools for connection, conversion, and customer loyalty is essential.

This blog will guide your decision to choose ecommerce mobile app or website for doing online business in Kerala. Also help you to know disadvantages and benefits of mobile app for ecommerce business.

Understanding about Mobile Apps and Websites

mobile apps and websites

In today’s digital age, having an online presence is crucial for online retailers. The choice between a mobile-friendly website and a custom ecommerce mobile application is one that can define a business’s future. Mobile apps, designed specifically for the mobile devices, offer a standalone experience and are typically downloaded from app stores. They boast features tailored for mobile users, tapping into the hardware and software capabilities of the devices. On the flip side, ecommerce websites are universally accessible through web browsers on any internet-connected device, from desktops to mobile phones, making them versatile and easy to access.

Let us check the difference ecommerce website vs mobile app in detail

Ecommerce Website

ecommerce website features

An ecommerce website acts as a digital showcase for an ecommerce business, reachable by anyone with a web browser and internet connectivity. It transcends the limitations of physical boundaries and device types, offering a universal platform for online businesses to showcase their products or services. With the capability to operate across various operating systems, ecommerce websites provide an inclusive solution for reaching a wide audience without the need for device-specific development.

This cross-device compatibility, combined with the power of SEO to drive traffic from search engines, positions ecommerce websites as a cornerstone in the online shopping landscape.

Mobile App

mobile app user experience

As a businessman you may have thought, do I need a mobile app for my business? Also, which is the best mobile apps for business? As a businessman, the decision to spend on developing mobile app for your ecommerce business can be a challenging one. However, with the increasing usage of smartphones, and the facilities they bring to our daily lives, having a mobile app for your ecommerce business can be an innovative idea. Mobile app can help you reach a larger audience, engage with your customers more effectively, and increase sales.

When it comes to choosing the best mobile apps for your online business, it depends on your industry and your specific business needs. So, selecting the right mobile app for your online business will depend on your goals, budget, and the features that are most important to you. It is essential to do your research and explore your options thoroughly before making a decision.

As a potent business tool, the mobile app, can be accessed right from the palm of your hand on your mobile device. Delivering a native user experience, mobile apps are engineered to maximize the capabilities of mobile devices, offering a seamless and responsive interface that can outshine the performance of mobile websites.

The allure of mobile apps isn’t just in their fluidity; it’s also in their ability to offer offline usability, enabling users to access certain features even without internet connectivity. Push notifications serve as a direct line of communication, keeping users informed and engaged with timely updates and promotions.

However, the process of transforming a mobile app concept into a user-accessible tool is not without challenges. App development requires expertise in software development, familiarity with programming languages, and a strategic approach to gaining visibility in the crowded app stores.

The distribution of mobile apps through platforms like the Apple App Store or Google Play Store necessitates a focus on app store optimization to ensure your app stands out in a sea of random mobile applications. Moreover, obtaining user permissions for accessing device features can be a crucial step for delivering a fully-fledged mobile experience.

Mobile app good to do ecommerce business in Kerala?

Now, you came to know the difference between Ecommerce Website and Mobile App, but now the more important is to know,

  1. If Mobile App is suitable to do business in Kerala?

    When you enter into ecommerce business, it is difficult to find an answer whether you need both ecommerce website and app simultaneously. Lets do a deep examination to get answer for this question. Therefore, please take a please of paper and write the following question answer. According to the following your answers, you can take final decision for selling your products in online.

  2. Is your business focusing small region like Kerala, Tamil Nadu etc in India?

    If you are looking to do ecommerce business in small regions like Kerala, Tamil Nadu or any other states in India. Then, Mobile App development is not required for your ecommerce business, instead an ecommerce website is enough for successful business. But if you are trying to focus on big areas then Mobile App and ecommerce website both will be favorable for your business.  

  3. What is the turnover your business? From your this answer, you can identify that whether you are a large, medium or small business?

    Check whether you are a small or medium business shop owner. So if you think, you are a small or medium business, then you don’t need to spend more on developing Mobile App. A well build Ecommerce website with all useful features will be favorable for your business. Because Mobile App development is very expensive as well time-consuming process.   

  4. Are your starter into online business?

    If Yes, you have to acquire lot of information related to online business and also know all the pros and cons while doing online business.

  5. What is the initial budget to start the ecommerce business?

    If you are small business or beginner in ecommerce business, it is always good to begin business with small budget. So in initial stage of ecommerce business Mobile application development is not a good choice, than having a fully developed ecommerce website including all features, look and functionality for successful ecommerce business.

  6. What is the aim of your online business?

    Sometime you may have a shop and you would like to sell your products through online, make more audience, increase more revenue, build your products awareness, etc. right. If you think due to which you would like to create online store for your business, take the right decision in the beginning stage and avoid unnecessary expenses of your online business.

  7. To whom an ecommerce website and mobile app is suitable for business?

    If you think, your business is large, high turnover, then you need ecommerce website and mobile app to increase brand loyalty, enhance customer experience, improve operational efficiency, adapt to changing market trends, etc. Because mobile application development with ecommerce website in the initial stage will be high expensive.

As an online business entrepreneur, you may be also thinking how to expand reach beyond geographical limitations to access a wider audience. Also thinking which is best Online platform that allows to reach customers locally as well as world-wide. A full featured ecommerce website/online store installed or developed with any of the trendy online platform like Magento, Woocommerce, Open Cart etc is the first best solution to enter into online business.

If you directly contact ecommerce website development or mobile app development company in Kerala, for getting a business, they always answer your favorable answer for getting business from your company. But the most important matter, you should have a clear idea about your requirements.

While mobile apps offer numerous benefits for businesses in Kerala, there are also some potential disadvantages that need to be considered:

Let us check the disadvantage of mobile app for small businesses.

user experience comparison

Development and Maintenance Cost:

To develop a high-quality mobile app requires a big investment, especially for small businesses with limited budgets. Additionally, ongoing maintenance costs for updates, bug fixes, and security patches can add up over time.

Compatibility Issues:

Ensuring compatibility across various mobile devices, operating systems, and screen sizes can be challenging. Businesses may need to invest additional resources in testing and optimization to provide a perfect user experience for all users.

App Visibility:

With millions of apps available in app stores, standing out and getting discovered by users can be difficult. Businesses may need to invest in marketing and promotion strategies to increase app visibility and attract downloads.

Dependency on App Stores:

Businesses distributing their apps through app stores are subject to the policies and regulations set by the platform owners (e.g., Apple App Store, Google Play Store). Changes in these policies or algorithm updates can impact app visibility and distribution.

User Engagement and Retaining:

While mobile apps can enhance customer engagement, retaining users and keeping them actively using the app can be a challenge. Businesses need to continuously provide value, offer incentives, and optimize user experiences to prevent app abandonment.

Security Risks:

Mobile apps are susceptible to security vulnerabilities, such as data breaches, malware attacks, and unauthorized access, which leads to data loss, affecting both the business and its customers. Businesses must implement robust security dealings to protect user data and maintain trust.

Limited Reach:

While smartphones are prevalent in Kerala, there may still be segments of the population that do not have access to mobile devices or reliable internet connectivity. Relying solely on a mobile app for business operations may limit reach to these potential customers.

Technical Issues and Performance:

Mobile apps may experience technical issues such as crashes, slow loading times, or compatibility issues with certain devices or operating systems. Ensuring optimal performance and addressing technical issues promptly is essential for maintaining a positive user experience.

Competition from Web-Based Solutions:

In some cases, businesses may find that investing in a mobile-responsive website or progressive web app (PWA) provides similar functionality to a native mobile app at a lower cost. Choosing the right approach depends on the specific needs and goals of the business.

SEO and Visibility:

Mobile apps is not directly searchable through web search engines, have their own realm of visibility through app store search results. The process of App Store Optimization (ASO) is pivotal for apps to rise above the competition and capture the attention of smartphone users. However, this requires a different set of strategies tailored to the unique user behavior within app marketplaces.

In the context of Kerala’s ecommerce market, where customer loyalty and targeted marketing are key, understanding how to maximize visibility on both platforms is essential. While a mobile app may require more focused effort to stand out within an app store, the broad and organic reach of a well-optimized ecommerce website should not be underestimated.

In conclusion, though there are lot of mobile app disadvantages for small business, many large businesses in Kerala have successfully leveraged mobile apps to improve customer engagement, modernize operations, and drive growth. Careful planning, ongoing optimization, and a focus on delivering value to users are key to mitigating risks and maximizing the benefits of mobile apps usage for businesses in Kerala.

The appropriate decision can drive your business progress, ensuring you accommodate to your customers on their preferred shopping platforms. Whether you aim for a wide reach with a website or a deeper engagement with a mobile app, understanding your audience’s behavior is fundamental.

successful ecommerce business

In Kerala if you would like to begin any business, looking for a best website design, mobile app development, website development services providing company would be good decision. Sana Web Solution in Kerala is best web design and development, ecommerce web development services company providing cost-effective services. Sana Web team once understands your business and requirement, will suggest good options like developing ecommerce website or mobile app is good for your business, that also within your budget. The Sana Web team can convert your business dreams into reality.

Summary

In summary, mobile apps play a crucial role in today's digital landscape, offering a wide range of benefits for businesses to engage with customers, improve efficiency, and drive growth. Mobile apps can provide a more personalized and convenient experience for users while enabling businesses to effectively reach their target audience with tailored marketing strategies. However, we already gone through some of the concerns of mobile app usage. So especially for small businesses in Kerala. should carefully consider before deciding to develop a mobile app. In certain cases, alternative solutions such as optimizing their website for mobile devices may provide similar benefits without the added costs and complexity of building a mobile app. Small business should evaluate the pros and cons to determine if a mobile app is the right choice for their specific needs and goals.

Frequently Asked Questions

E-commerce apps have the potential to work offline, offering basic content and functionality, while ecommerce website can only perform limited actions without an internet connection.

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