Ecommerce website Ongoing maintenance and support services
Getting essential maintenance and support for your ecommerce website including ecommerce ongoing maintenance, is a critical factor in ensuring the success of your online business. For the past 15 years, our company, Sana Web Ecommerce Solutions, located in Thrissur, Kerala, has consistently delivered responsible and inclusive maintenance services to ecommerce businesses. Regardless of the size of your ecommerce website, we are committed to providing top-quality maintenance services, ensuring a delightful shopping experience for your online business.
Our Services
Regular Website Updates
Ensuring your ecommerce website stays up to date through regular maintenance is crucial for its performance and security. Our web maintenance team handles regular updates to ensure your ecommerce site runs on the latest technology. Our dedicated account manager experts monitor and manage your online store, plugins, and extensions, ensuring everything runs smoothly and securely. We focus on regular and routine maintenance to keep your ecommerce website optimized and secure.
Website Performance Optimization
Slow-loading online store websites can lead to frustrated customers and lost sales, impacting your online presence. We optimize your online store for speed, performance, and scalability. From image and code optimization to caching and database management, we implement various techniques to ensure your site loads quickly and delivers a smooth customer experience.
Backup Recovery
Apart from being a ecommerce support and maintenance company, we also offer all the training required for an eCommerce website. We implement the best backup solutions to regularly back up your online store, including product data, customer information, and order history. In the event of a disaster or data loss, we provide fast and reliable recovery services, ensuring minimal downtime and protecting your business website continuity.
eCommerce Training
All eCommerce websites need consistent website support and maintenance to ensure a seamless customer experience. We also provide training covering various aspects such as catalog, order, product, and shipping management. We understand that it is our responsibility to create an eCommerce store for users and make them proficient in every aspect to ensure their success.
Bug Fixing
Every well-designed online store has technical errors and bugs. Our experienced web development is skilled at identifying and resolving any issues that may arise. Whether it's broken links, errors in the shopping cart, or compatibility problems, we promptly address and fix these issues to minimize disruption to your online stores.
Contact ecommerce website maintenance and support services for your business requirements
Take a look at the Ecommerce Website Maintenance packages we offer:
Our ecommerce website maintenance package is precisely personalized to suit your business's unique needs, whether small, medium, or large in scale.
- Speed Optimization
- Security Management and Upgrades
- SSL Installation and Upgrades
- PCI DSS Compliance
- Backup management
- Platform Core Updates
- Store Migration
- Inventory management and Automating Inventory Updates
- Payment Gateway and Shipping integration
- Server Management and Troubleshooting
- Plugins and Theme Version Update and delete unwanted files
- Extension Installation and customization
- Emergency issue solving and troubleshooting
- Clear Log and Junk Files
- Database Optimization and Troubleshooting
- Scan website and resolve any malicious file issue
- Crawling and indexing errors solving
- Broken link detection and solving
- API Maintenance
- HTML and CSS Customization
- Reduce Shopping cart abandonment
- Google tools integration ReCAPTCHA, Analytics, Webmaster, and Mapping
- Manage Promotions, Discount Codes and Vouchers
- Blog development and updates
- User-friendly Structure and Navigation
- Website Forms Security Testing and Updates
- Bugs and Errors solving
- Website Responsiveness Checking and integration
- Website Design Recommendation
- SEO Recommendations
- CRM and ERP Integration
- Marketplace integration
- E-commerce channel integration Amazon, eBay, etc...
- Checkout Page Optimization
- DNS Management
- Assistance with domain transfer
- Email management Creation, password changes and SMTP Integration
- Manage FTP, SFTP and SSH
- IP Blocking
- 3rd Party Server Management
- Multistore and Multiwebsite integration
- Newsletter Marketing MailChimp, myEmma, etc...
- Live chat, Whatsapp chat, and AI Chatbot integration
- SMS Gateway Integration
- Managing Auditing Processes for SEO and Development
- PWA Progressive web app integration
At Sana Web Solutions, our e-commerce website support services enable you to concentrate on your sales. Simultaneously, our dedicated team accurately oversees every aspect, identifying and fixing potential issues to prevent anything from going wrong. Our team of ecommerce support specialists is always prepared to assist you with concerns related to bugs, updates, security, unforeseen issues, and any other factors that could enhance your online store efficiency.
Our e-commerce maintenance and support plan include hosting assistance, email setup, swift identification and resolution of website content or database errors, SM gateway integration, payment gateway and shipping integration, server management, and more. We guarantee your website remains up-to-date and operates perfectly.
Utilizing The Best Technology Stack
Why Choose Us
Expertise and Experience
We have over 15 years of experience in ecommerce website maintenance and support in Kerala. We have honed our skills and acquired in-depth knowledge of the ecommerce industry. Our team of experts understands the complexities of ecommerce platforms, and we stay updated with the latest trends and technologies to deliver top-notch solutions.
Tailored Solutions
We understand that every ecommerce business is unique. That's why our services are highly customizable to meet your specific requirements. Whether you have a small boutique store or a large online marketplace, we tailor our maintenance and support solutions to scale with your business growth.
Proactive Monitoring and Support
We believe in being proactive rather than reactive. Our team monitors your website's performance, security, and uptime, identifying and resolving potential issues before they impact your business. We provide 24/7 support, promptly addressing your queries and concerns to ensure uninterrupted operations.
Cost-Effective Solutions
Today, website maintenance costs are drastically increasing day to day. We offer affordable and transparent and different website maintenance pricing plans for our ecommerce maintenance and support services. We aim to provide high-quality solutions that deliver maximum value for your investment. With us, you can enjoy peace of mind as we care for your website while you focus on driving sales and growing your business.
Get Started with Ecommerce Website Maintenance and Support
Don't let website malfunctions or security breaches hinder the success of your eCommerce business. The best solution is to enroll in a reliable maintenance plan for your ecommerce website during uncertain times. Sana Web Solution, the No. 1 ecommerce development company in Kerala, is a reliable company that provides continuous maintenance and support for reliable and cost-effective e-commerce websites. Contact us today to discuss your requirements and let us help you take your business to new heights.
Our Portfolio of Website Excellence
Best N Top
Woocommerce PlatformWoocommerce Website Development for trailblazing online store in UK
Ayursopanam
Woocommerce PlatformEcommerce Website Development for Ayurvedic Company in India
Frequently Asked Questions
It depends on client requirements and an analysis of your website functions. We have incorporated a website maintenance service package that includes all verification, ensuring a continuous customer experience. You can select the necessary maintenance tasks for your online store based on your specific needs.
Ecommerce website maintenance service consists of the following tasks:
- Search Engine Optimization
- Constant updates
- Website backups
- Security maintenance,
- Website Performance Checking Management
- Site speed
- Storefront Maintenance
- Product image optimization
- Plugin and theme updates
- Spam Control
- Website management
- Check loading speed
- Fixing broken links
- Monitor 404 errors regularly
Yes. We offer website optimization services using several popular tools for checking website performance optimization. Google PageSpeed Insights, GTmetrix, Pingdom, WebPageTest, Lighthouse etc
The website maintenance costs vary depending on several factors, including the size of the site, the complexity of functionality, and the level of support required. Please share your details with us. We will analyze and return with an affordable website maintenance pricing plan soon.
Sana Web has been the go-to website maintenance company and web service provider in the e-commerce industry for the past 15 years, offering various services such as development, designing, tech support, digital marketing, and more. To evaluate our experience in ecommerce maintenance services, you can check ecommerce case studies, and portfolios, discuss with our ecommerce client references, online reviews and ratings, etc
Yes, Off course. We are ready to provide information on our e-commerce website to verify our experience, and you can directly contact the owners to ask about online maintenance support for their e-commerce websites.
We offer Phone, Whatsapp, and Email communication support for our services. We are 24x7 available here to support you.
Delivering Comprehensive Ecommerce Web Development Solutions Across Diverse Industries
